FAQ: How Do I Open My Garage Door When The Power Is Out?

With storms causing power outages in many parts of the country this year, one of the most frequent questions we hear from homeowners is how to open and close their garage door when the electricity is out.

If you’ve pulled on the emergency release handle before and have seen how easy it is to do, there is no great mystery. But it can be a little daunting for first timers.

While using the emergency release handle is fairly simple, there are some important safety considerations to keep in mind:



  1. If your door is already open, do not pull on the emergency release handle. That may allow the door to fall unexpectedly if it is not balanced with proper spring tension, or if your springs are worn or broken. Use the emergency release handle only if the door is closed.
  2. Never use the emergency release handle unless the doorway is clear of persons and obstructions.
  3. Never use the handle to pull the door open or closed. If the rope knot should become untied, you could fall.

With those precautions understood, the steps to open and close the door manually are fairly straightforward. With the door closed, pull the release handle straight down to disengage the drive trolley. The trolley on Raynor garage doors has a lockout feature that will prevent it from reconnecting automatically. The door can then be raised and lowered manually as often as necessary.Take care that your fingers are away from the section seams and other moving parts.


To re-engage the trolley, pull the handle down and back (toward the opener). It will reconnect itself again on the next Up or Down operation of the door, either manually or by using the door control or remote control when power is restored. You don’t have to worry about the door’s position when reconnecting the trolley. As long as the trolley is at least 4 inches away from the opener, it will reset itself automatically for opening and closing limits.


Note that these Raynor operating tips apply to Raynor residential openers only. If you have another brand or an older model that does not have a similar trolley design, refer to your opener’s operating instructions or contact a professional garage door technician.

Download a copy of these operating tips,
“Operating Your Garage Door When The Power Is Out.”


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