When searching for a garage door company, you want an industry professional who knows all the details of quality garage door installation. You want to work with someone trustworthy who does excellent work and provides repair services.
Raynor Garage Doors in Dixon is a family-owned manufacturer offering high-quality products through authorized dealers in your area.
When you need to choose a garage door company, create a list of questions to ask yourself and questions to ask the business. Asking questions is an excellent way to learn about the company and its employees.
Questions to Ask Yourself
Do They Have a Good Reputation With Former Clients?
Bad news travels fast, especially in the service industry. Watch for bad reviews as you learn how to choose a garage door company. If a customer seems unhappy with the service they receive, they will write a review letting everyone know.
Take bad reviews with a grain of salt. People more often write a review for lousy service than good. Don’t let one or two bad reviews prevent you from choosing the right garage installers for your home.
Ask your friends or colleagues for recommendations. Service-based industries rely on word-of-mouth referrals, even in the digital age. Homeowners love to recommend top-quality businesses they trust to work inside their homes.
How Long Have They Been in Business?
A business is not automatically untrustworthy just because they have only been around for a few years. However, if you work with a new business that goes belly-up a few years later, you must find an entirely different company when you need repair services again. Your garage door will no longer fall under warranty if the business folds.
Check their Better Business Bureau rating. Even if a business has not operated for decades, a high BBB rating indicates that the business is healthy and likely to be operational for a long time. BBB ratings indicate trustworthiness and a high level of customer service.
Do They Offer Products You Want?
Some garage door companies deal with one manufacturer. If you have a particular brand in mind, choose a company that offers that brand.
Make sure to choose a door with the type of garage door opener you prefer. It may seem like a small detail, but a garage door is a substantial investment, and you should have exactly what you want.
Questions to Ask the Company
Once you know how to choose a garage door company and narrow the list down to your top choices, you can determine which is best for your needs. Continue reading for some questions to ask:
What Type of Warranty Do You Offer?
When you purchase a new garage door, the manufacturer’s warranty covers damage to the product itself. The manufacturer’s warranty will cover the costs if the entry has flaws.
A separate type of warranty covers the installation service. A reputable garage door company will offer a labor warranty. Any damage caused by garage door installers should fall under the company warranty.
Always get a written version of the full warranty and an itemized bill, including costs for parts and installation. So if you need maintenance, you have proof of their warranty.
Choosing a garage door company that does not offer a warranty is never a good idea.
Are You Fully Insured?
The homeowner is liable for any accidents that occur on their property. That includes accidents during garage door installation. A trustworthy company is fully insured so that if an employee has an accident while on your property, their insurance will most likely cover the employee’s medical bills.
Don’t take a verbal acknowledgment as solid proof of insurance. If they cannot show you proof of insurance, you could end up with a lawsuit in the event of an injury.
Do You Have All the Proper Certifications?
Knowing that anyone you let into your home is trustworthy and qualified for the job is essential. Some companies hire subcontractors instead of full-time employees. Be sure to ask if they have any certifications for comprehensive installation protocols.
You should look for two certifications in the United States from a reputable garage door company.
DASMA is a prominent trade association representing over 95% of the US market for garage doors and related products, specifically for manufacturers.
The International Door Association aims to enhance and advance the door and access systems industry by advocating, educating, leading, and collaborating.
Suppose an authorized garage door dealer is a member of either of these organizations. In that case, you can trust that they are qualified to offer excellent customer service and safe garage door installation.
Top-Quality Garage Doors Since 1944
Now you know how to choose a garage door company. You know what questions to ask yourself and the garage door company. Your top choice includes insurance, proper certifications, and a solid warranty.
Raynor Garage Doors in Dixon, IL, started business in 1944. Our top-quality doors are available through Raynor Authorized Dealers to maintain our high installation standards.
